Discover NBN Plans That Include a Complimentary Modem

Curious about maximizing your NBN experience without extra costs? Discover which NBN providers offer a free modem with their plan and how this perk can enhance your internet setup.

Sydney Blunt

10 Jun 2026 • 3 min read

Understanding NBN Plans and Modem Offers

In today’s digital age, having a reliable internet connection is indispensable, and for many Australians, the National Broadband Network (NBN) is the backbone of their internet service. Advertisements often highlight the appeal of offers like a "free modem" with NBN plans. But what does this entail, and why should you be interested?

An NBN plan that includes a free modem can be a great catch if you're setting up a new connection or switching providers. However, there are important aspects you should consider to ensure that this freebie aligns with your internet usage needs.

What Does a “Free Modem” Really Mean?

Often, the term "free modem" in advertising can seem misleading unless you understand the fine print. Here’s what this typically involves:

Bundled Costs: Some providers include the cost of the modem in your monthly plan fees. Thus, it's essential to check if the plan requires a lock-in contract that compensates the provider's modem cost.
Contractual Obligations: Typically, the "free" aspect is conditioned on committing to a contract of at least 12 or 24 months. Opting out early might incur termination fees or the cost of the modem.
Device Specifications: Free modems are sometimes entry-level models, designed to cover basic needs rather than peak performance. Evaluate if this modem suits your household’s internet demand.

Benefits of a Free Modem From NBN Providers

While the criteria might seem stringent, there are notable benefits to taking up an NBN plan with a provider that offers a free modem:

Immediate Setup: A modem accompanying your plan ensures you're ready to connect without additional purchase delays.
Technical Support: Providers offering a modem often include technical support, which can be more streamlined compared to third-party modems.
Cost Savings: For many users, the convenience of an all-inclusive package can provide significant savings on initial setup costs.

Which NBN Providers Offer a Free Modem?

As of 2026, several NBN providers offer plans that include a free modem. Here’s a closer look at some of them:

Telstra

Telstra often includes a complimentary modem with their NBN plans under a 24-month contract. The Telstra Smart Modem is a popular option among users for its versatility, capable of switching to 4G backup if the NBN connection drops. This ensures minimal disruption to your internet service.

Optus

Optus provides a free modem with select NBN plans that require a two-year contract. The Optus Ultra WiFi Modem is attractive for large households due to its reliable range and dual-band functionality.

TPG

TPG offers a free modem for customers who sign up for a plan with at least 18 months commitment. TPG’s network reliability and customer service support add extra value to their modem offer.

Factors to Consider Before Choosing a Plan

When selecting a plan offering a free modem, contemplate the following considerations:

Contract Length: Evaluate if you are comfortable with the required commitment duration. A long-term contract provides stability but limits flexibility.
Upfront and Hidden Costs: Beyond the modem, explore other potential fees such as setup costs, cancellation fees, and monthly costs over time.
Performance Needs: Assess whether the free modem meets your speed and connectivity expectations, especially if your household involves heavy internet usage.

Alternative Modem Options

If a provider's free modem does not fit your requirements, consider purchasing a modem that suits your specific demands. Many electronics retailers stock a variety of modems compatible with different NBN plans. This option can secure better long-term performance if your internet usage is particular or intensive.

Another alternative is upgrading the included modem, where some providers offer an "opt-in" for premium modem packages, often at an additional cost. This way, you could benefit from a superior device without foregoing the provider’s contractual benefits.

Conclusion

Choosing an NBN provider that offers a free modem with their plan can indeed offer numerous advantages for both cost and convenience. However, understanding the commitments and ensuring that the modem meets your household's demands are essential steps. Whether it's Telstra, Optus, or TPG, comparing their offers with your needs can help you secure an optimized, value-driven internet service for your home.

For more insights into NBN plans and services, consider visiting resources such as ACCC’s NBN performance reports, or check TechRadar's latest NBN plan comparisons to stay informed.